Commitment to Safety

Tell us how we did.

Curious Gecko

Tell us how we did.

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Please fill out a brief survey to tell us about your experience with the Safety Patrol. First, tell us where you were by selecting a state from the drop down below.

Motorist Stories

I had a torn tire today on the freeway. Out of nowhere comes a GEICO patrol and I see Batman, Mike and Superman himself, Dan, who made sure I was okay and quickly took my tire off and put the spare on for me. I was saved! I was able to make it to the airport on time! Thank you!

-Javier, CT

On March 28, 2024, I was driving to work on the H-1 freeway westbound at about 6:20 a.m. when my left rear tire had a blowout. I pulled over to the side of the road. Within 5 minutes, Jon from the Hawaii DOT Freeway Service Patrol Sponsored by GEICO pulled up. He removed the old blown out tire and installed the spare tire. He was very helpful and efficient. He was also very friendly. Just the type of person you need to see in that kind of situation. The Freeway Service Patrol is one of the best things the State of Hawaii has done in a long time. Keep up the great work!

-Gerry, HI

Around 6:30 a.m. Cordell R. saw me on the side of the road with a flat tire. He helped me change it and be able to get to work ON TIME when no other tow company in the area could assist me! I thank him and the Hoosier Helpers GREATLY! Also, I must add that he did his job great and in a very reasonable time! Thank you again!

-Dionte, IN

I was stuck the side of the freeway with a flat tire waiting for help when Stephen showed up out of nowhere. He asked if I was okay and if I needed help. Stephen jumped into action and had me up and running in no time at all. I would like to personally thank Stephen and Nevada DOT/GEICO for their commitment to keeping the roads safe in the Las Vegas.

-William, NV

My car had a flat tire at Exit 11 Everett Turnpike around 1:30 p.m. on 4/7/2024. It was my first time to face such a problem. Mr. Chris T. from the New Hampshire DOT Safety Patrol Sponsored by GEICO helped me to replace the tire and taught me essential knowledge about how to do it next time. He also kindly comforted my kids with GEICO toys. I also appreciate that the New Hampshire DOT provided such a service for free.

-Yan, NH

We had a flat tire. New Jersey DOT Safety Service Patrol Sponsored by GEICO stopped on the road and helped us. Like angels!!! Professional, fast, and awesome. Grateful!!!!!

-Kaylin, OH

My tire went flat on Rte. 3 right past the Mass/NH state line. I was pulled over on the shoulder of the highway, not sure what to do as it was 6:30 am in the winter, so it was dark. I just moved up here from Texas and have no family up here and I was about an hour from home, so I was honestly freaking out until Chris pulled up behind me. He changed my tire no questions asked, and he did it fast! He checked out all my other tires and let me know I needed to change them ASAP. His words of ‘Tires are cheap, you’re not cheap. We care about you!’ resonated completely with me. For a stranger to pull over and say things like that when I was most vulnerable was impactful, and I can’t put into words how grateful I am that he happened to see me stranded on the side of the road. Thank you SO much, Chris T. You are a godsend!

-Amy, NJ

Jerry S. from Triad IMAP Unit stopped to check on me. I had a flat tire on the side of the highway. He put on my spare quickly and was very friendly. He even gave my children a GEICO gecko stuffie. Thank you so much!

-Sara, NC

I was on my way to work when I hit metal in the road that caused my tire to completely deflate in seconds. The GEICO Safety Patrol showed up behind me in minutes and changed my tire in less than 10 minutes and got me on my way. I was extremely grateful for the service and kindness of the driver. This is an amazing service provided by ODOT and Gabriel was an amazing help to me. 5-star service all the way around!!!

-Beth, OH

He provided safety and reassurance while my car was broken down on a busy area of the turnpike.

-Helen, PA

We were on our way to Milwaukee on I-43 pulling a 20 ft. camper in a construction zone when our SUV stalled out. We tried to pull as far to the side of the road as we could but due to cement barriers for construction could not get completely off before the SUV completely stopped. As we were panicking about what to do, your GEICO Wisconsin DOT Safety Patrol drivers pulled up and saved the day for us. They were so polite and caring in how they spoke with us and made us feel at ease in a very scary situation for us. The service workers names were Shaun, Scott, & Josh. They gave us excellent service and went out of their way to make sure ourselves, our SUV, and our camper were delivered to safety at a nearby Park and Ride and continued to show concern for us to make sure we would be safe before they left us.

-Mary, WI