
My car suffered a flat tire. Along comes one of your GEICO-sponsored Safety Patrol vehicles which pulled up behind us with flashing lights on. It was a huge, huge relief to get that bit of protection. More than that, your driver got out of the truck and walked over to talk to my husband, sitting frazzled in the passenger seat, to assure us he wouldn't leave until the tow showed up. It was a great comfort knowing he was watching out for us. We didn't get his name, but I wanted someone to know how wonderful he was and how much we appreciated his kindness. The tow arrived minutes later and, true to his word, your driver didn't leave until we were safely hooked up. Could you please thank him for us? He made an otherwise ugly experience just a little bit more tolerable.
Judy & Phil, ME
John went above and beyond to help me when I ran out of gas. He even gave me an ice-cold bottle of water. I truly can’t say enough good things about this gentleman. His kindness, professionalism, and genuine concern for my safety meant a lot to me. Thank you, John, for going above and beyond!
Cleodis, AZ
I blew out a tire. Just then, a GEICO-sponsored H.E.L.P. Safety Patrol truck pulled up and the driver asked what the problem was. After confirming I had my spare, he said he could change it for me on the spot for free. I never even got out of the car. I was back on the road in no time and so relieved. Thank you so much!!
Kim, NY
Robert was a lifesaver. I cannot overstate how phenomenal it was that he was there to help me. Super quick and got me going. This is a phenomenal program and very much appreciated. It makes a huge difference.
Gabriel, CO
I had a blowout. Tyler arrived and saved me! He was so friendly and courteous, he got right to work putting my spare tire on and giving advice about how to drive on the spare. He sent me on my way in no time! Thank you FDOT, and thank you Tyler for helping me!
Patricia, FL
GDOT HERO workers were nothing short of ahhhmazing! A sudden tire blowout sent my car swerving. I made it to the median unscathed. Minutes later the GEICO-sponsored GDOT HERO unit showed up behind me. These gentlemen were professional and proficient. Moments later, I was safely headed home. Thank you SO very much! I’m truly grateful for everything they did for me!
Lori, GA
Amazing service. I was on my way to work when my tire suddenly burst and I was forced to pull to the side of the road. Jon observed me and without hesitation assisted with putting my spare tire on in a matter of minutes and my vehicle was back up and I was on my way to work without missing a beat… MAHALO!
Ryan, HI
Magically the NCDOT GEICO-sponsored safety patrol vehicle arrived on the scene. I cannot express how impressed I was with Mike’s professional skills! He was calm and clear. The safety patrol team is one of the very best public services I have ever experienced! So thankful for the GEICO-sponsored sponsored NCDOT incident management assistance patrol!!! This is such a great program, it is so wonderful to see such a professional organization and team of patrol officials! Thank you
Mike, NC
Daniel provided me with the best service I’ve ever received. I’ve never experienced anything like this before. He explained everything clearly and kept telling me that everything was going to be okay, which helped calm me down during a stressful situation. I’m so grateful for his professionalism, compassion, and willingness to help. Thank you, Daniel—you made a difficult day so much easier.
Paola, NV
I ran over something on the highway causing my tire to go flat. Alex arrived quickly!! He helped me fast and we were able to make it to my son's soccer practice!! Thank you so much Alex. I can't thank him enough!!
Ashly, OH
Our tire started going flat and we pulled over onto the shoulder. Next thing we know, here comes a truck with flashing lights. It was the VA Safety Patrol! The Patrol officer was quick to help us, making sure we were OK. A big shout out to the VA Safety Patrol for what they do!
Mike and Nancy, VA
A WisDOT Safety Patrol person, Nick, spotted my wife and I parked on the shoulder of the highway. My truck had just blown out a tire. Nick pulled up and promptly got the tire changed and we were on our way. He was polite and extremely helpful. We were so happy that he came and solved our problem.
Donald, WI
This email is intended for general inquiries related to the Safety Service Patrol programs.
If you are in need of assistance, please dial your local emergency response number.
safetypatrolinfo@travelersmarketing.com