Privacy Policy is powered by Travelers Marketing LLC. This is our notice of privacy.

This Notice describes how we protect, collect, use, and share customer information. Customer information means all non-public information related to an identified individual, which is sometimes called personally identifiable information. Customer information does not include anonymized data or de-identified data, which does not identify an individual.

We collect customer information, including your name and email address, via the online survey hosted on this website and via inquiries submitted to

We maintain physical, electronic, and procedural safeguards to protect customer information and to comply with federal and state laws. In addition, we review our policies and practices, monitor our computer networks, and test the strength of our security.

We retain customer information for legal, auditing, regulatory, and business purposes

We use customer information to do things such as:

  • communicate with you about your experience with the Safety Service Patrols and the state agency and third-party operators that oversee them.
  • enhance your customer experience and improve our products and services.
  • develop and offer new products and services.
  • develop either anonymized data or de-identified data by making reasonable efforts to remove personally identifiable information so the information is no longer customer information. We develop this data for certain purposes, such as analysis to understand more about our customers and our industry, or for other commercial purposes as permitted by law. We share this data with Government Employees Insurance Company ("GEICO"), with state transportation agencies, with third party service providers, or with other unaffiliated entities.
  • perform other activities as required or permitted by law.

We share customer information, including information about your experience with the Safety Service Patrols, with GEICO, with third party service providers, and with state departments of transportation, toll road authorities, and other entities charged with patrol operations, to help improve our service offerings. We share customer information:

  • for our everyday business purposes, for public policy purposes, and as permitted (such as with consent or as necessary to complete a transaction you request) or required by law.
  • with companies that perform marketing or other services for us or with whom we have joint marketing agreements.
  • as needed, to protect against fraud and unauthorized transactions and in connection with the investigation, establishment, and defense of legal rights.

Further GEICO Privacy information can be found here:

You may contact us with questions about this Notice by:

  • writing us at:

    Travelers Marketing LLC
    Attention: Compliance & Ethics –
    209 West Central Street, Suite 101, Natick, MA 01760

  • calling us at 781-416-5000
  • emailing us: